IT Service Management Is No Longer the “Boring Plumbing” of Tech Organizations

IT Service Management Is No Longer the “Boring Plumbing” of Tech Organizations

Once upon a time, IT Service Management (ITSM) was seen as the “boring plumbing” of tech organizations – the ticket-takers, the incident chasers, the change recorders. But fast forward to 2025, and ITSM has morphed into something far more powerful : The invisible backbone of digital transformation. The quiet architect behind seamless customer experiences. The…

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Tech Trends: Be Clear on Security Foggers

Tech Trends: Be Clear on Security Foggers

Fog generators, also known as security foggers, are devices that are integrated into alarm systems to produce a dense fog that disorients and obscures vision, thereby thwarting intruders. These devices have gained popularity for their effectiveness in various settings, including retail stores, warehouses, homes, and other critical or high-value facilities. Companies like Density USA (www.densityusa.com),…

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Nashoba Tech adult education grad starts her new career in plumbing

Nashoba Tech adult education grad starts her new career in plumbing

WESTFORD — It’s never too late to change your career path. Christine Greenwood is proof of that. After working in several jobs — including in restaurants, office administration, insurance, accounts receivable, hospitality and farming — Greenwood decided to train to become a licensed plumber. The 35-year-old Billerica resident heard through social media about the Career…

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