Custer and Century Flooring in Grand Rapids to Merge

Custer designed interior space
Commercial interiors provider Custer and Century Flooring in Grand Rapids announced today they will merge. // Photo courtesy of Custer

Commercial interiors provider Custer and Century Flooring, both prominent Grand Rapids companies, today announced they are merging to create a “dynamic force” in the west Michigan commercial interiors market. Terms of the deal were not disclosed.

“This merger is a testament to the strong foundation of collaboration we’ve built with Century Flooring over the past 30 years,” says Todd Custer, president and CEO of Custer. “Our shared commitment to delivering excellence has always been at the heart of our partnership.

“Through this merger, we will offer a more holistic approach to commercial interior solutions. It’s about bringing together the best of both worlds to create a stronger, more capable entity that will exceed customer expectations.”

According to Custer, the two companies have demonstrated a shared commitment to overlapping commercial markets, both serving workplace, health care, and education customers. By joining forces, Custer says it aims to provide a more comprehensive range of services, offering integrated solutions that align with the evolving needs of its customers.

The merger also should allow for greater synergy and efficiency by addressing a customer’s whole interior space with one seamless solution — starting with design and continuing through installation.

The planned integration of Century’s commercial flooring division and its employees into Custer is expected to be completed by Jan. 1, 2024. This underscores, according to Custer, his company’s commitment to enhancing its commercial flooring services and expertise. As part of this transition, Century Flooring will wind down its residential business and will focus on commercial flooring. This will allow Century Flooring to channel its resources and expertise into the commercial sector, providing specialized solutions to customers in this space.

Custer says it remains dedicated to honoring existing residential flooring projects through delivery and installation, ensuring all warranties remain valid for their 12-month period. Existing commercial flooring projects will not be impacted by the merger, as Custer will integrate these projects into its existing operations, providing continuity and uninterrupted service to its customers.

“We are excited to welcome Century’s commercial flooring team into our Custer family,” says Custer. “Existing customers will experience the same reliable service they’ve come to expect while we expand our ability to provide integrated solutions that connect people, places, and technology throughout the communities we work and live in.

“Our teams share a customer-driven value system and a strong commitment to providing innovative solutions to address today’s business challenges. We look forward to bringing our services and shared core values to the market more efficiently.”